How closely does my IMPACT match my INTENT?
“When you turn your I-knew-that’s into I-do-that’s, your To-Do’s become Ta-Dah’s!” By Kelli S. Vrla, CSP
Imagine you are in a movie, and you turn down the sound. Now watch yourself act. How much action are you doing versus what you have said you would do? Our “To-Do” list is our intention; our “Ta-Dah” list is our impact. We may desire an intended result, but the real outcome is our actual impact. Playing phone tag with a client does not have the same impact as connecting with the client. If you say you made 50 calls today, what was your impact per call?