Where can I listen with my eyes this week to learn more of the whole picture?
“The only time I’ve ever learned something is when my mind is open and my mouth is closed.” By Kelli S. Vrla , CSP
We pick up on so much that’s going on by observing other’s non-verbal cues. Rolling eyes, impatient fidgeting, heavy sighs—these pictures are worth a thousand words. Notice and respond accordingly. If in a group, wait and ask the gesturer privately what the response meant. You may be surprised to find it had nothing to do with your commentary. You may also unearth a concern you had no idea existed. Pay attention to your instincts.